TDC Expands agent@home Management Team

TDC Expands agent@home Management Team

Transat Distribution Canada (TDC) has announced the following appointments to its agent@home program.

Karine Gagnon, General Manager of Transat Distribution Canada, said: “It gives me great pleasure to announce the appointment of two new members to the TDC agent@home team. Firstly, we welcome Carol Thorne, a 30-year veteran of TDC, who is now the Regional Manager for the Ontario, Western and Maritime regions. Secondly, Caroline Legendre, an experienced travel professional, has recently joined TDC as Regional Manager and will be responsible for Quebec.”

Gagnon continues: “As regional managers, their role is to support the agent@home travel professionals in their respective region, to answer their questions, provide training, direct them to the right resources within the team. In the ever-changing world of travel, this supporting role for travel professionals is truly valuable.”

Gagnon continued: “I am also pleased to announce that Chantal Lalonde, who was instrumental in the creation and development of TDC’s agent@home program, has been promoted to Business Development Manager for the province of Quebec. She will be working alongside Katrina Rourke, our Business Development Manager for Ontario, Western Canada and Atlantic, who are responsible for the continued growth of our agent@home membership.”

She noted that: “One of the strengths of the TDC network is the support it provides to its network, which takes many forms, including generous commissions that are among the highest in the industry, one of the most comprehensive online professional training programs industry, TDC Campus, which is offered free of charge, and much more. At TDC, support comes first and foremost from a dedicated, full-time team of experienced senior managers and operational support.”

Beyond the pride of seeing the team grow, Karine Gagnon wishes to emphasize the space this business segment occupies in the network’s overall offering.

Gagnon said: “Our strength at TDC is that we can offer travel professionals all types of models, whether they wish to be full-time employees, franchise owners or independent contractors, and all this within a Canadian owned and fully bilingual organization. This puts us in a strong position by allowing all travel professionals in our network to evolve according to their needs and to market conditions, while still enjoying the benefits of being part of the leading network in Canada. In the end, all members profit from the learnings and programs developed in anyone of our business sectors.”

Independent contractors who wish to join the agent@home program can choose to operate under the Transat Travel brand or their own personal brand. Get all the details on TDC’s agent@home program by visiting its website.


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